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Nick Brown • Jan 21, 2022

Digital Transformation for Small Businesses

How can your small business stay relevant in the competitive business world?

An idea of digital transformation in healthcare - male patient speaking with his doctor during a consultation using a mobile app.

Digital transformation is a valuable opportunity for every business to leverage technology and innovation so that they can deliver an exceptional user experience to their customers. Advanced technologies are helping small businesses to transform the way they undertake their business operations.


Digital transformation is therefore an essential move if a business intends to stay relevant in the current competitive business world. It is simply impossible for any company to ignore the benefits of using technology in its operations. This is especially true for the healthcare industry where operations need to be seamless. Here is everything you need to know about digital transformation for small businesses. 


What is Digital Transformation? 


Digital transformation usually involves adopting digital technologies to replace manual and traditional processes in your company or business. It is the process of digitizing your key business operations in order to increase productivity and boost your employees' efficiency. It is more than just adding a few digital tools to your business's current workflows. Digital transformation requires that you take a new view of reality to determine your company's functions and how they can be improved through technology. 


You can leverage technology to provide patients with better, fast, as well as quality services. This helps your business to stand out from the crowd and command authority in your industry. Businesses that focus on tapping technologies and digitalization usually grow faster, improve their business operations, and reap revenue benefits from it.  Please note that even though this blog is focusing on the healthcare industry, digital transformation provides added values and benefits to small businesses across all industries.


Digital Transformation and its Benefits for Healthcare 


Here are some of the digital technologies in the healthcare industry and their respective benefits: 


TeleHealth 


Healthcare facilities have continued to adopt and implement virtual care in different aspects of their operations. Virtual care existed even before the onset of the COVID-19 pandemic. However, it has now gained widespread adoption across the world. During the current pandemic, the use of telemedicine increased rapidly to help prevent unwanted contact and adhere to social distancing guidelines. 


Patients have been able to remotely follow and manage their treatment plans. For small businesses in the healthcare industry, they should learn and implement technologies that make tele-health possible and seamless for their customers. 


Patient Portals 


Patient portals are another key technology in the digital transformation of healthcare. These are platforms that allow patients to access their medical records, schedule appointments, communicate easily with their doctors, and much more. This technology helps healthcare facilities to increase patient convenience and transparency. 


Patients can easily access their test results, and doctors can easily review someone's medical history so as to correctly diagnose diseases. Patients can share this information with their preferred physicians in order to get the required assistance as fast as possible. This is a technology that startups in the healthcare industry should understand and implement. 


Big Data in Healthcare 


Big Data is changing and transforming the way the healthcare industry analyzes, leverages, and manages data. Healthcare professionals are able to collect massive amounts of data and use it to deduce critical information about diseases and treatment options. With proper use of data, healthcare professionals can avoid prescribing the wrong medicine to patients. 


Big Data can be utilized effectively to avoid preventable diseases, enhance the quality of care, as well as reduce treatment costs. It is also possible to use this data to forecast epidemics and find ways of preventing them. 


Integrations and Interoperability 


When it comes to digitizing medical care, safe and effective data exchange is critical. Hospitals and healthcare facilities are using integrations or Application Programming Interfaces (APIs). This is to ensure correct data exchange between electronic health record systems (EHRs), medical services, and integrated services. Doing this leads to more accurate and timely patient diagnosis and treatment. 


The more your business invests in secure and compliant integration of different systems, the more you're in a position to offer advanced digital services to people and your employees as well. 



At Digiedg, we help you to transform your healthcare business and improve your productivity, quality, and efficiency. If you have been searching for an excellent, committed, and reliable digital agency that will take your company to the next level, search no more. Digiedg might just be what you're looking for.


Giving your company that edge is the principle on which Digiedg is founded on. Most of your digital marketing needs and issues will meet their end at the doorsteps of a reliable digital marketing agency, and Digiedg is one of themContact us to learn more and get started. 

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